1。微笑礼貌待人，问候关切每一位进人餐厅的客人，在踏人餐厅大门时，都希望见到亲切的微笑，热情 而真诚的问候，彬彬有礼的举止，这是餐厅留给客人的第一印象，也是客人得到尊重的第 一感受和情感需求。豪华气派的大堂，高档名贵的装饰代表不了餐厅的热情，它只是星级 和档次的体现。关心体贴法不妨先从微笑待人、关切的问候以及礼貌待人开始。
1。 Smile politely, greet and care about every guest entering the restaurant. When stepping on the door of the restaurant, they all hope to see a kind smile, warm and sincere greetings and polite behavior, which is not only the first impression left by the restaurant to the guests, but also the first feeling and emotional need for the guests to be respected. The luxurious lobby and high-grade and expensive decoration do not represent the enthusiasm of the restaurant. It is only the embodiment of stars and grades. The caring and considerate method may start with smiling, concerned greetings and politeness.
2。增加顾客满意度，不留遗憾平时在工作中要注意的事情很多，但这一条绝不可以忽略。餐厅必须不断从各种角度 去检查自己所经营的餐厅到底让顾客满意到什么程度，顾客是否曾在此有过遗憾，只有不 断地这样反省和检查，才能不断地提高自己服务的质量，以赢得更多的顾客。只有那种经营时不让顾客有丝毫遗憾、不满，不再经营时让顾客遗憾万分的餐厅，才是真正经营成功 的餐厅，才是名利双收的餐厅。
2。 There are many things to pay attention to in work, but this one can never be ignored. Restaurants must constantly check the degree of customer satisfaction of their restaurants from various angles and whether customers have had regrets here. Only by constantly reflecting and checking in this way can they continuously improve the quality of their services and win more customers. Only those restaurants that do not let customers have the slightest regret and dissatisfaction during operation and let customers regret when they no longer operate are truly successful restaurants and restaurants with both fame and wealth.